Privacy Policy – Haus 356

Last updated: March 2026

Haus 356 (“we”, “our”, or “us”) respects your privacy and is committed to protecting the personal information we collect from our customers and website visitors. This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with us, including through our website, social media platforms, booking forms, or event enquiries.

1. Information We Collect

We may collect personal information that you voluntarily provide when you contact us, make a booking, or submit an enquiry. This may include:

• Full name
• Email address
• Phone number
• Event details (such as event type, preferred dates, number of guests)
• Business name (if applicable)
• Any other information you choose to provide in your enquiry

We may also collect limited technical information when you interact with our website or advertisements, such as:

• IP address
• Browser type
• Device information
• Website usage data through cookies or analytics tools

2. How We Collect Information

We collect personal information when you:

• Submit an enquiry through our website or social media
• Contact us via email, phone, or direct message
• Book an event or reservation
• Participate in promotions, surveys, or marketing campaigns
• Interact with our online advertisements

Information may also be collected through third-party platforms such as Instagram, Facebook, or booking systems.

3. How We Use Your Information

We collect and use your information for purposes including:

• Responding to enquiries and event requests
• Managing bookings and event planning
• Providing customer service and support
• Sending updates or relevant information about your booking
• Improving our services and customer experience
• Marketing communications (where you have consented)

You may opt out of marketing communications at any time.

4. Sharing Your Information

We do not sell or rent your personal information.

Your information may be shared with trusted third parties where necessary, such as:

• Booking or event management systems
• Payment processing providers
• Marketing platforms or email services
• IT service providers

These parties are required to handle your information securely and only for the purpose of providing services to us.

5. Data Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, modification, or disclosure. While we implement security measures, no online transmission of data can be guaranteed to be completely secure.

6. Access and Correction

You may request access to the personal information we hold about you or request corrections if the information is inaccurate or outdated.

To make a request, please contact us using the details below.

7. Cookies and Analytics

Our website may use cookies or analytics tools to understand how visitors use our site and to improve user experience. You can control or disable cookies through your browser settings.

8. Third-Party Platforms

If you interact with us through third-party platforms such as Instagram or Facebook, your information may also be subject to the privacy policies of those platforms.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:

Haus 356
Email: info@haus356.com.au
Location: Campsie, NSW, Australia